Communication task 1 p1 p2 m1

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Communication task 1 p1 p2 m1

P2 explain the principles of effective communication General Communication Skills Cultural Differences Cultural Differences are the differences between people from different cultures, for example people from Britain and Saudi Arabia have different customs and opinions on what is acceptable social behaviour, in Britain it is normal to drink Alcohol and kiss your partner in public, but in Saudi Arabia it is not and that behaviour will be punished.

Terminology Terminology is the slang or jargon that we use, this links in with Cultural Differences and Adapting, as other people may not know the terminology you use, such as people in other countries. Format Format is how the interaction between the recipient and the speaker occurs; the format could be a face to face conversation, an email, instant messaging, texting or a phone call.

The format is dependent upon the relationship and urgency of the recipient and speaker.

Communication Task 1 (P1 )

For example an important business message would use an email format or something formal, whereas organising a little football match between friends would be done over text messages and would use slang as it is informal and between friends. Accuracy Accuracy is making sure that the information you are giving to someone is correct.

It is also making sure that you are using the correct language for the recipient, as words can often have different or slightly different meanings depending upon the location, because of this saying something in Britain that is a compliment could be offensive somewhere else, so it is about making sure the language you use is accurate for the recipient that is receiving it.

Adapting Adapting your terminology and conversational skills to suit the recipient is important because different cultures will Communication task 1 p1 p2 m1 understand the slang that is common in your vocabulary, for example different countries would not understand British slang, and for this reason the speaker must use a word that is not slang in place of the slang word to avoid confusion.

Engaging Audience Engaging the audience is making sure the recipients are not bored of what you are saying and ensuring they are interested. Changing Intonation Changing the intonation of your voice is just adjusting the volume you speak to someone as you get further or closer away, for example you could start a conversation with someone across the room and as you walk towards them you gradually lower you voice, otherwise you would be shouting in their face.

Use of Technology When engaging a large audience the speaker can use technology to reinforce their point. They can use PowerPoint's, a projector and a large screen to play a slideshow over the back of a speech. Question and Answer Questions and answers are a good way to engage the audience as it forces the recipients to interact with the speaker Interpersonal Skills Verbal exchanges is speaking to someone via speech and is a face to face conversation.

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Signing Signing is used to communicate with people with hearing difficulties, this is a useful thing to be able to do as co-workers or customers may have hearing difficulties and may communicate through signing, although they will often have a reader or a hearing aid it is still valuable to be able to communicate with them without such aids.

Signing is the movement of the body, specifically the hands, to translate. Lip Reading Lip Reading is used by people with hearing difficulties to understand what people communicating with them are saying, it is used to understand what a person is saying.

For example someone who is happy will smile and be intent on listening, but someone who is bored will not be looking at the speaker and will not be listening closely.

Use of Intonation Intonation can be used to make your message have different effects, by shouting something and speaking faster you convey urgency but by casually saying something at a moderate volume conveys being relaxed. Nodding Nodding indicates that the recipient understands what is being said and is listening, it could also indicate agreeing with what is being said but for the most part it simply means understanding.

Summarising Summarising is briefly explaining the main points or ideas of something, without having to go into too much detail, it is used to give a brief analysis rather than an in depth study. For example at the end of a report on a book there will be a conclusion where the author would briefly summarise the points expressed in the main body of the report.

Paraphrasing Paraphrasing is using different words so that the recipient understands what is being said more clearly, this is often used to get around using jargon and slang. Barriers Barriers such as language barriers can stop people from communicating, this is caused when two people who speak different languages want to communicate, and to get around this you can use an interpreter.

There are also barriers such as background noise, distractions, lack of concentration. Background Noise Background noise is when there are other conversations or commotions going on around a conversation, in the background. This can make it hard for all parties trying to communicate. To get around this the conversation should be moved to a quitter area.

Background noise only occurs in face to face conversations or phone calls.P1,P2,M1,D1 and D2. 09/12/ Assignment 2 Task 1 I have just completed my Assignment 2 Task 1 (P3,P4 and M2) which was for the 30th of November.

Criteria covered by this task: P1, P2 & M1. To achieve the criteria you must show that you are able to: Unit. Criterion reference. Explain the role of effective communication and interpersonal interaction in a health and social care context.

Communication task 1 p1 p2 m1

1. P1. Discuss theories of communication. 1. P2. The Economic Environment P1, P2 M1, D1 Unit 38 Bussiness Studies Unit Business & the Economic Environment Task 1 – P1, P2, M1 & D1 Introduction In this assignment I am going to explain the effects of changes in the economic environment for Nissan UK.

Successful completion of this task will allow you to generate evidence to meet Grading Criteria P1, P2, M1 (Wednesday 5th October ) You have just begun a career in the NHS as a communication . P2 explain the principles of effective communication Lack of concentration is not being able to continually work on a task because of distractions.

For example not being able to concentrate because of background noise. P2 explain the principles of effective communicati P1 explain the personal attributes valued by emplo Simple theme.

How NEXT communicate different types of information. Business Communication Level 3 Task 1, 2 and 3. Containg following assigments: P1, P2, M1, D1, P3, P4, M2, D2, P5.

Assignment 1 - P1, M1, D1 - BTEC Business Level 3 @ St Kaths